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在雜貨店
FODAL Logo

FODAL

Established in 2018 in Canary Wharf, London, FODAL Oriental Supermarket & Kitchen offers an authentic oriental supermarket and kitchen experience, with online shopping and takeaway services. Ecolution partnered with FODAL to build a new Shopify website and integrate their POS system into a unified platform.

POS Integration/Website Development (On-going)

Goods in supermarket

Brief

FODAL's Operation Enhancement through POS Integration and Website Development

After a successful eCommerce surge amid the pandemic, FODAL's Wordpress website was hit by a damaging virus, revealing security flaws that urgently needed addressing. Their current POS system operates separately from eCommerce, leading to complex manual tasks. FODAL also sought dynamic delivery options to adjust fees and schedules based on customer needs and loyalty scheme program integration to retain customers.

To address these challenges, we developed a multifaceted strategy, including

Solution

Challenge

Goods in supermarket

Solution

To address these challenges, we developed a multifaceted strategy, including

POS Integration

Utilising Shopify POS, we are integrating all data into a unified platform to streamline operations.

Website Development

Developing a brand-new Shopify website tailored to FODAL's specific needs, including features like minimum spending functionality, dynamic delivery options, delivery schedule & time slot limits, and integration of a marketing loyalty scheme application.

Upon completion of the POS integration and website development, we will achieve:

Estimated Result

Operational Efficiency

Streamlined operations with integrated POS system, reducing manual tasks.

Customer Experience

Enhanced satisfaction with dynamic delivery options and improved scheduling.

Sales Growth

Increased online sales and engagement through enhanced website functionality.

Loyalty Program Impact

Improved customer retention and higher average order value with the integrated loyalty scheme.

Image by Denny Müller

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